Stone and Tile Care Tips

The beauty of stone needs to accompanied with proper care

It delivers both unmatched beauty and practicality, making it an investment you will never regret. But once you have it, how do you take care of it?


Cleaning Procedures & Recommendations

General Cleaning Clean stone surfaces with a neutral pH cleaner designated safe for natural stone. Use a clean sponge mop on floors and always wipe the floor dry to prevent streaks and spots from water. Or spray and wipe with with terry clothes or towels using a rectangular wood floor mop. More than the recommended amount of any cleaning product may leave a film, causing streaks. Do not use products that contain lemon, vinegar or other acids on marble, travertine or limestone as these can etch the surface of the stone. Do not use scouring powders or creams; these products contain abrasives that may scratch the surface.

Floor Surfaces Dust mop interior floors frequently using a clean non-treated dry dust mop. Sand, dirt and grit do the most damage to natural stone floors. Mats or area rugs inside and outside an entrance will help to minimize scuffs and scratches on a stone floor.

Bath tubs and Showers. In these areas, soap scum can be minimized by using a squeegee after each use. Consult our Care Guide for detailed instructions and recommended products on how to remove soap scum and residue as well as resolving other issues that can arise in a bath area.

Counter/Vanity Top Surfaces Clean your countertops daily with a soft cloth or paper towel and a residue free pH neutral cleaner designated safe for natural stone. consult with one of our technician to identify the exact care products that is perfect to your stone type.

Countertops may need to have a penetrating sealer applied. If a sealer is applied, be sure that it is non-toxic and safe for use in food preparation surfaces.

Outdoor Pool & Patio Areas In outdoor pool, patio or hot tub areas, flush with clear water and use a mild bleach solution to remove algae or moss.

Do’s and Don’ts

  • Do dust mop floors frequently.
  • Do clean surfaces with a neutral stone cleaner.
  • Do thoroughly rinse and dry the surface after washing.
  • Do blot up spills immediately.
  • Do protect floor surfaces with non-slip mats or area rugs and counter top surfaces with coasters, trivets or placemats, particularly under those containing alcohol or citrus juices. Many common foods and drinks contain acids that will etch or dull the stone surface.
  • Don’t place hot items directly on the stone surface. Use trivets or mats under hot dishes and placemats under china, ceramics, silver or other objects that can scratch the surface.
  • Don’t use vinegar, lemon juice or other cleaners containing acids on marble, limestone, travertine or onyx surfaces.
  • Don’t use cleaners that contain acid such as bathroom cleaners, grout cleaners or tub & tile cleaners.
  • Don’t use abrasive cleaners such as dry cleansers or soft cleansers.
  • Don’t mix bleach and ammonia; this combination creates a toxic and lethal gas.

Stain Treatment and Other Issues

If possible, immediately blot spills with a clean paper towel. If something has soaked into the stone and stained it, a poultice may need to be applied. Consult with our technicians to provides detailed instructions on how to treat a host of possible stains as well as resolve other issues


A reapplication needs to be done periodically. You can purchase the product and do it yourself, or contact us to perform the service for you. Consult our technicians for more information about when and how to apply sealer.

please call us for any question or inquiry!